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حسابداری و مالی::
ریسک عملیاتی
The compliance risk management process itself in its basic version usually consists of the following stages (Operational Risk Management Policy, 2015; Makowicz, 2011; Risk Management & Compliance Framework, 2014; Risk-based compliance, 2008; ISO 19600: 2014 (en), O'Neill, 2014):
As a source of identification of risks in the area of compliance banks use all kinds of historical data on violations and penalties imposed on banks, data from operational risk reports and internal audit reports, sentences in consumer lawsuits, whistle-blowing, information from the media, customer complaints and requests, consultancy and projects of domestic and foreign regulators.
At the monitoring stage compliance department cooperates with other units of the bank, e.g. with an audit unit, internal control, risk department (particularly with an operational risk unit), legal department or security department through consultations with these units and using results of their audits and information from their reports.
Many of the indicators used in compliance risk monitoring is also utilised to monitor the use of operational risk.
Both of these units have a number of common areas, which inspires the banks to seek effective solutions and propagates the need for integration of operational risk with the risk of non-compliance (Let's, 2013).
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